QUESTÃO CERTA: A eficácia no comportamento interpessoal relaciona-se à habilidade para resolver os problemas sem retrocessos.
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Competência interpessoal é a habilidade de lidar eficazmente com relações interpessoais, de lidar com outras pessoas de forma adequada às necessidades de uma e ás exigências da situação… é a habilidade de lidar eficazmente de acordo com três critérios: percepção acurada da situação interpessoal de suas variáveis relevantes e respectiva inter-relação; habilidade de resolver realmente os problemas interpessoais, de tal modo que não haja regressões (retrocessos); solução alcançada de tal forma que as pessoas envolvidas continuem juntas tão eficientemente, pelo menos, como quando começaram a resolver seus problemas (p.36).
Alguns componentes da competência interpessoal são importantes, estes são: a percepção que está relacionada ao autoconhecimento, a habilidade propriamente dita e o relacionamento em si que compreende a dimensão emocional-afetiva. Portanto a competência interpessoal é resultado da percepção realística das situações e de habilidades especificas comportamentais que conduzem a consequências significativas no relacionamento para as pessoas envolvidas (MOSCOVICI, 2003).
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