Estrutura Organizacional – O Que É Linha Staff?

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QUESTÃO ERRADA: A adoção pela organização da linha-staff, em que os especialistas de staff não interferem nas decisões das unidades para as quais prestam serviço, gera a desvantagem de criar uma área de assessoria de tipo linear e com autoridade única, duplicando os gastos dos recursos organizacionais.

Inexiste “AUTORIDADE” nos órgãos de STAFF!!! Eles apenas ASSESSORAM os demais setores…

Linha-Staff são conceitos relacionados com as atividades principais ou de suporte de uma organização.

Assim, as FUNÇÕES DE LINHA estão relacionadas com as ATIVIDADES FIM DA ORGANIZAÇÃO E TÊM PODE DE DECISÃO. 

Por sua vez, AS FUNÇÕES DE STAFF estão ligadas às ATIVIDADES MEIO DA ORGANIZAÇÃO E NÃO TÊM PODER DECISÓRIO, realizando atividades de CONSULTORIA

QUESTÃO CERTA: A organização do tipo linha‐staff resulta da combinação dos tipos de organização linear e funcional.

QUESTÃO CERTA: A estrutura linha‐staff é o resultado da combinação dos tipos de organização linear e funcional, com o predomínio da estrutura linear, a fim de reunir as vantagens desses dois tipos estrutura e reduzir as desvantagens. Apesar de seguir as características básicas da estrutura linear, diferencia‐se dela no que diz respeito à presença de órgãos de apoio junto aos gerentes de linha (staff).

QUESTÃO ERRADA: Os órgãos de assessoria da organização em estrutura linha-staff exercem autoridade de linha sobre os colaboradores dos demais setores, com o intuito de alcançar os objetivos organizacionais.

QUESTÃO CERTA: Organização linha-staff, ou hierárquico-consultiva, é o resultado da combinação dos tipos de organização linear e funcional. Nela coexistem órgãos de linha (órgãos de execução) e de assessoria (órgãos de apoio e de consultoria), mantendo relações entre si. Os órgãos de linha caracterizam-se pela autoridade linear e pelo princípio escalar, enquanto os órgãos de staff prestam assessoria e serviços especializados.

QUESTÃO CERTA: As estruturas organizacionais comportam diferentes relações formais em seu âmbito interno. Exemplo de tais relações é aquela exercida pelo chefe de um órgão diretamente sobre seus subordinados, a qual se denomina: autoridade de linha.

QUESTÃO CERTA: Entre as principais funções do administrador, pode-se citar as de organização, direção e controle. Nesse espectro amplo insere-se a denominada autoridade de linha, que corresponde: àquela que o chefe de um órgão exerce diretamente sobre seus subordinados, integrantes deste órgão, no contexto da direção.

Na estrutura de Linha Staff coexistem os órgãos de linha (de execução) e de assessoria (apoio e consultoria), mantendo relações entre si.

QUESTÃO ERRADA: A figura abaixo apresenta, corretamente, uma estrutura do tipo linha e assessoria.

Negativo! Estrutura linear e departamentalização funcional.

QUESTÃO CERTA: Considere a figura abaixo.

Na estrutura organizacional representada: o órgão de aconselhamento não tem poder de decisão.

QUESTÃO ERRADA: Em razão da importância da administração de recursos humanos no âmbito das organizações, o órgão de ARH deve estar posicionado no nível decisório da estrutura organizacional, o que corresponde ao nível hierárquico de diretoria.

Em algumas organizações, o órgão de ARH está situado em nível INSTITUCIONAL: sua colocação na estrutura organizacional corresponde, no caso, ao nível hierárquico de diretoria e, portanto, decisorial. Ou seja, se o ARH estiver no nível institucional terá caráter decisório; caso esteja ‘ao lado’ na estrutura organizacional será órgão de apoio.

QUESTÃO CERTA: Na estrutura organizacional das empresas, qual é o conceito que apresenta a hierarquia à qual todos estão submetidos, segundo princípios de cadeia escalar, autoridade e comando? Conceito de linha.

QUESTÃO CERTA: Uma das diretrizes clássicas para a delegação eficaz compreende a regra conhecida como “princípio escalar”. Esta regra permite: estabelecer um alinhamento distinto de autoridade por meio dos diversos níveis da organização.

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QUESTÃO CERTA: O processo de comunicação em uma organização envolve, necessariamente, a transmissão de ordens pelos superiores a seus subordinados diretos e a cobrança pela execução das ordens recebidas, cuja essência denomina-se: autoridade de linha.

QUESTÃO CERTA: A evolução da abordagem de gestão de pessoas nas organizações denota um alinhamento da área responsável pela administração de recursos humanos com os objetivos estratégicos da entidade, atuando mais fortemente na consultoria e assessoria aos administradores e ficando a cargo destes a condução direta de seus subordinados. Essa divisão de campos de atuação corresponde, respectivamente, a: função de staff e autoridade de linha.

QUESTÃO CERTA: A organização linha-assessoria, um dos tipos de arquitetura organizacional, permite a coexistência eficiente da estrutura linear com a funcional.

Linha-Staff (Linha-Assessoria): Combinação linear e funcional. Existem os órgãos de linha (execução) e de assessoria (apoio e consultoria). As atividades de linha são aquelas intimamente ligadas aos objetivos da organização (áreas fim). As atividades de staff são as áreas-meio; prestam serviços especializados que servem de suporte às atividades-fim. A autoridade para decidir e executar é do órgão de linha. A área de staff assessora, sugere, dá apoio e presta serviços especializados.

CEBRASPE (2021):

QUESTÃO CERTA: Estrutura linear e de linha/staff são tipos diferentes de estrutura organizacional.

Temos basicamente três tipos de estruturas, sendo suas características:

Organização Linear

  • Autoridade linear ou única.
  • Linhas formais de comunicação
  • Linhas formais de comunicação
  • Aspecto piramidal

Organização funcional

  • Autoridade funcional ou dividida
  • Linhas diretas de comunicação
  • Descentralização das decisões
  • Ênfase na especialização

Organização linha/staff:

O tipo de organização linha-staff é o resultado da combinação dos tipos de organização linear e funcional, buscando incrementar as vantagens desses dois tipos de organização e reduzir as suas desvantagens.

Na organização linha-staff, há características do tipo linear e do tipo funcional, reunidas para proporcionarem um tipo organizacional mais completo e complexo.

Fonte: Chiavenato, Idalberto, Introdução à teoria geral da administração: uma visão abrangente da moderna administração das organizações / Idalberto Chiavenato – 7. ed. rev. e atual. – Rio de Janeiro: Elsevier, 2003 – 6′ reimpressão.

CEBRASPE (2007):

QUESTÃO CERTA: Uma vantagem da organização do tipo linha (staff) é a disponibilização de serviços especializados, em uma época de forte competição, sem interferência da autoridade principal. Os serviços oferecidos podem ser implementados segundo a conveniência e a oportunidade de cada órgão ou setor da entidade.

Como a intenção desse tipo (linha-staff) é especializar as várias áreas que existem dentro de uma organização, estes serviços especializados estariam ali, disponíveis a serem consultados de acordo com a necessidade (conveniência e oportunidade) de cada órgão ou setor.

FGV (2021)

QUESTÃO CERTA: A configuração operacional linha-staff representa a junção de dois tipos diferentes de estruturas, com vistas a maximizar as vantagens e reduzir as desvantagens de cada estrutura singular. É uma característica desse tipo de configuração operacional linha-staff: possuir uma assessoria especializada para temas específicos, apesar de manter a hierarquia.

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