Desenho E Redesenho: Qual A Diferença?

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QUESTÃO ERRADA: No que se refere a gestão de processos, julgue o item subsequente, relativo a conceitos da abordagem por processos, bem como a técnicas de mapeamento, análise e melhoria de processos. No desenho de processos, são desenvolvidas as atividades necessárias para a criação de representações dos processos já existentes ou ainda em fase de projeto.

O desenho de processos é a definição formal de objetivos e a organização das atividades, regras necessárias para produzir um resultado desejado. Inclui o ordenamento das atividades em um fluxo com base nos relacionamentos das atividades e a identificação de competências, equipamento e suporte necessários para executar as atividades.

Redesenho de processos é o repensar ponta a ponta sobre o que o processo está realizando atualmente e levar a mudanças significativas com base no processo atual.

Para o guia cbok o desenho se refere mais à criação de especificações para processos, enquanto a modelagem se refere às atividades criadas para materialização do processo.

QUESTÃO CERTA: Criação de especificações para processos de negócios novos ou modificados dentro do contexto dos objetivos de negócio, de desempenho de processo, fluxo de trabalho, aplicações de negócio, plataformas tecnológicas, recursos de dados, controles financeiros e operacionais e integração com outros processos internos e externos: desenho do processo.

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QUESTÃO ERRADA: Modelagem e redesenho de processos são técnicas equivalentes: ambas se caracterizam pela intervenção direta sobre os processos com o objetivo de melhorar seu desempenho nas organizações.

Modelagem de Processos ———> Representação de processos de uma empresa.

De modo que o processo atual pode ser analisado e melhorado.

Redesenho de Processos ———–> Como os processos deverão funcionar futuramente.

Incorpora as melhorias identificadas ao longo do mapeamento de processos.

QUESTÃO ERRADA: O desenho dos processos preconiza a descrição da situação vigente das atividades desenvolvidas na organização, existindo melhoria apenas quando é feita a sua modelagem.

Redesenho é que tem a ver com melhorias.

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